AdPushup is an award-winning ad revenue optimization platform and Google Certified Publishing Partner (GCPP), helping hundreds of web publishers grow their revenue using cutting-edge technology, premium demand partnerships, and proven ad ops expertise. Our team is a mix of engineers, marketers, product evangelists, and customer success specialists, united by a common goal of helping publishers succeed. We have a work culture that values expertise, ownership, and a collaborative spirit.

As an Ad Ops Associate for AdPushup, you are the strongest customer advocate in this organization. Your role will primarily involve account optimization & management and customer support. You will create a knowledge base and design a system to ensure fulfilment of customers’ requirements, the fastest way possible.

Your Day-to-Day Tasks Include:

1. Mentor team members to improve their skills and ensure high performance.
2. Oversee the management of DFP, Header Bidding, and tag-based partners to optimize ads and
   increase yield.
3. Test and review ad performance regularly to identify opportunities for better results.
4. Ensure customer queries are resolved quickly and efficiently, handling escalations when
   necessary.
5. Develop and maintain a knowledge base and canned responses for common issues to improve
   efficiency
6. Collaborate with internal teams to resolve issues and implement effective solution
7. Train team members to fully utilize AdPushup to optimize their ad layouts, demand, and yield.
8. Monitor team performance and customer success metrics, providing regular updates to leadership.
9. Design monitor, and review OKRs for the team to address any gaps observed in process adoption
   and to achieve organizational goals
10. Lead the AdOps team in helping publishers understand the product and services.
11. Line management, career growth mapping for the team, maintaining high motivation levels, and addressing any internal people issues within the team. Conduct regular 1on1 with team members to ensure transparency and align expectations.

You Should Have:

1. Strong understanding of ad servers (DFP/Google Ad Manager) and their configuration.
2. Strong knowledge of ad networks (AdSense, AdX, HB Partners) and programmatic advertising
3. Intermediate understanding of HTML, JavaScript, and CSS for troubleshooting ad
   implementation.
4. Familiarity with Prebid.js setup and optimization.
5. Experience with A/B testing methodologies and data analysis
6. Deep Knowledge of debugging using Chrome Developer Tools for ad troubleshooting
7. Excellent written and verbal communication skills to simplify complex technical issues for
   clients.
8. A curious, data-driven approach focused on experimentation and optimization.
9. Prior basic team management experience is a must.

Why Should You Work for AdPushup?

At AdPushup, we have:

1. A culture of valuing our employees and promoting an autonomous, transparent, and ethical work environment.
2. Talented and supportive peers who value your contributions.
3. Challenging opportunities: Learning happens outside the comfort-zone and that’s where our team likes to be – always pushing the boundaries and growing both personally and professionally.
4. We believe in tangible work done & actual performance, instead of measuring conventional benchmarks such as work-hours, clock-in/clock-out, etc.
5. Transparency: an open, honest and direct communication with co-workers and business associates.